CLAAS Service and Parts - take a virtual tour
A picture is worth a thousand words. Get an authentic impression of our parts operation with the 360° tour of the Parts Logistics Center in Hamm.
Choose an area (e.g. the exterior) and then press the "Play" button. The tour will then start automatically.
Speed – the critical factor
An automated small components centre can process up to 78 job orders simultaneously, with a speed of 3.3 m/sec, and with 195,000 storage locations.
45 packing lanes and another 15 packing benches are combined with a semi-automatic packing lane.
Along with 28 rear loading gates, there are ramps for loading up to four trucks from the side with ultra-heavyweight parts.
From a wide range of transport service providers, CLAAS selects only the best, and above all the fastest option for the shipment of spare parts to more than 100 countries around the world.
Intelligence for the management of 195,000 different part numbers
Our joint venture with the logistics specialist Stute combines their logistics know-how with the core competencies of CLAAS.
Right from goods receipt, an intelligent PC system keeps track of the precise location of every single part.
A check number is added to the ID number to eliminate any possible errors.
State-of-the-art logistics systems and processes underpin an efficient spare parts supply operation.
Quality is our hallmark
Quality control is a regular part of the goods receipt process, as a mandatory requisite for storage in the parts centre.
Skilled logistics specialists ensure that CLAAS customers get the parts they need when they need them, with optimum quality characteristics
